Is Frontier a Good Airline? Honest Insights for Travelers in 2025
Budget airlines continue to reshape the travel industry, and Frontier Airlines is often at the center of the discussion. Many travelers planning their next trip want to know: is Frontier a good airline? The carrier is famous for ultra-low-cost fares, but its reputation is mixed due to fees, seating comfort, and customer service.
This article provides a complete review of Frontier Airlines in 2025, covering reviews, ratings, safety, reliability, hidden costs, and comparisons with competitors like Spirit, Allegiant, and Southwest.
Frontier Airlines Reviews: What Travelers Really Say
When it comes to Frontier Airlines reviews, opinions vary. Some passengers praise it as a budget-friendly lifesaver, while others complain about customer service issues and hidden fees.
Most Frontier Airlines ratings on travel sites average around 3 out of 5 stars. Passengers who understand the “bare fare” model—where tickets cover only the flight—tend to leave better reviews because they’re prepared for add-on costs.
The key takeaway is this: Frontier Airlines is good for travelers who prioritize low prices over premium service.
Frontier Airlines Pros and Cons
Pros of Flying Frontier
- Low base fares – Some of the cheapest in the U.S.
- Extensive domestic network – Flies to over 100 cities.
- New aircraft – Operates one of the youngest fleets in North America.
- Discount Den membership – Extra savings for frequent flyers.
Cons of Flying Frontier
- Additional costs – Bags, seat selection, food, and drinks all cost extra.
- Limited comfort – Tight seating, minimal legroom, and no Wi-Fi.
- Mixed reliability – Delays and cancellations are more common compared to larger airlines.
- Frontier Airlines complaints – Many center around customer service and refunds.
So, is Frontier Airlines good for families or business travelers? It depends on whether you’re willing to trade comfort and convenience for lower fares.
Frontier Airlines Safety: Is Frontier Airlines Safe?
One of the most important concerns for travelers is safety. The good news is that Frontier Airlines is safe. It complies with all FAA regulations and has a strong safety record, with no major accidents in recent decades.
For travelers asking is Frontier Airlines safe to fly with in 2025, the answer is yes. The airline operates modern Airbus aircraft with rigorous maintenance standards.
What Is the Frontier Airlines Experience Really Like?
When evaluating what flying Frontier Airlines is like, most passengers describe it as “basic but functional.”
- Seating: Slimline seats with less cushioning and limited recline. Passengers often wonder is Frontier Airlines comfortable, and the truth is it’s fine for short flights but not ideal for long hauls.
- In-flight services: No free drinks or snacks. Everything is sold separately.
- Boarding process: Standard but can feel rushed.
- Overall Frontier Airlines experience: Good for saving money, not for luxury.
For travelers seeking affordability, Frontier Airlines is worth it for budget travel.
Frontier Airlines Reliability: How Reliable Is Frontier Airlines?
Reliability is another key factor. So, how reliable is Frontier Airlines?
Frontier has a lower on-time performance rate compared to larger carriers. Weather, crew scheduling, and limited backup aircraft sometimes lead to delays. Still, many flights operate smoothly, especially on popular domestic routes.
If reliability is a top priority, you might consider Southwest or Delta. But if you’re flexible and want the lowest fare, Frontier remains attractive.
Does Frontier Airlines Have Hidden Fees?
One of the biggest questions travelers ask: Does Frontier Airlines have hidden fees?
While not technically hidden, the airline charges for nearly every add-on:
- Carry-on bag: $30–$60 depending on booking.
- Checked luggage: $35–$60 per bag.
- Seat selection: $10–$50 per seat.
- Snacks & beverages: Extra cost onboard.
Passengers who don’t plan ahead often find themselves surprised, leading to many Frontier Airlines complaints.
Is Frontier Airlines Good for Families and Long Flights?
For families, Frontier Airlines can be good if you book seats together in advance. Otherwise, you may be separated unless you pay for assigned seating.
For longer journeys, travelers often ask: is Frontier Airlines good for long flights? While the price may be attractive, the lack of comfort makes it less ideal. Short-haul flights remain Frontier’s strength.
Frontier vs Spirit, Southwest, and Allegiant
Frontier vs Spirit Airlines
In the Frontier vs Spirit Airlines reviews, both are very similar. Spirit often has slightly higher ratings for reliability, but Frontier is praised for having newer planes.
Frontier vs Southwest Airlines
When comparing Frontier Airlines vs Southwest, Southwest clearly wins for customer service, baggage policies, and comfort. Frontier wins only in ticket price.
Frontier vs Allegiant Airlines
Frontier vs Allegiant comes down to routes. Allegiant specializes in smaller cities, while Frontier covers more large markets.
Conclusion: Is Frontier a Good Airline?
So, is Frontier a good airline? The answer depends on your travel style and priorities. Frontier Airlines is safe, affordable, and perfect for budget-conscious travelers who value low fares above all else. It works best for short domestic trips, light packers, and families who book smartly.
FAQs
Frontier operates as an ultra-low-cost carrier. Base fares are cheap, but everything else—bags, seats, food—is sold separately.
Frontier Airlines comfort is limited. Seats are narrow with less legroom, making it fine for short flights but not ideal for longer trips.
Yes, but only if you plan for extra fees. Families should purchase seats together to avoid being separated.
Absolutely. Frontier Airlines is worth it for budget travelers who don’t need luxury.
Not hidden, but charges for bags, seats, and food can quickly add up.
Frontier’s international options are limited. For global travel, larger carriers like Delta or American are better.
Spirit is generally more reliable with fewer cancellations and delays, while Frontier often offers cheaper fares and a wider route network. Spirit is better for consistency, but Frontier is better for extreme budget travelers.
Yes, it is safe to use Frontier. The airline meets all FAA safety standards, operates a modern Airbus fleet, and maintains a strong safety record, making it as safe as other U.S. carriers.